Carrier IQ Blog | Insights & Strategies for Insurance Agencies

Commercial Insurance Leads: Target Cancellations and Renewals Early

Written by Scott Schubert | Aug 15, 2025 3:39:37 PM

Quick Take: The fastest agent usually wins. Zero in on cancellations and renewals, use real-time data to spot prospects early, and filter for your appetite. The result: fewer dead ends, more bound policies, and a book that grows faster.

Let’s be honest. Few things in this business are more soul-crushing than chasing a lead, quoting it, and finding out the policy renewed last week.

Unless, of course, you’ve spent two hours quoting a risk that turns out to be way outside your appetite. That one hurts too.

If you sell commercial insurance, especially in the commercial auto or trucking insurance space, you already know the reality. The agent who gets there first with a relevant quote usually wins.

The problem? Most agents are working from the same tired lead lists. By the time you call, the coverage is bound, the prospect’s appetite changed, or the lead went stone cold.

Why "Fresh" Matters More Than You Think

You’ve probably been there — staring at a list that looks perfect on paper: company names, DOT numbers, phone numbers. But once you start dialing…

  • Half have already renewed.
  • Some are out of business.
  • Others don’t fit your appetite at all.

It’s like showing up to a party with a bottle of wine, only to realize it ended hours ago. Everyone’s gone, the lights are off, and you’re standing there with a corkscrew wondering what happened.

The reality is simple: commercial insurance leads are not created equal. The best ones fall into two high-opportunity categories.


The truth is, commercial insurance leads are not all created equal. The best ones fit into two categories.

1. Upcoming Renewals

Most businesses start shopping 30 to 90 days before their renewal date. This is your sweet spot. You can get in early, position yourself as a trusted advisor, and avoid being lumped in with the last-minute quote hunters.

2. Mid-Term Cancellations

When a policy gets canceled mid-term, that business is in a jam. They need coverage now, which means they might actually be happy to hear from you. These are some of the warmest real-time insurance leads you can work.

The catch? If your data source updates monthly, you’ll never hear about these opportunities until it’s too late.

The Real Cost of Outdated Leads

Working outdated leads is not just a minor inconvenience. It is a hidden drain on your time, your energy, and your reputation.

  • Time: Every hour spent chasing a dead lead is an hour you are not quoting a live one.
  • Energy: There is nothing more deflating than making twenty calls with zero real conversations.
  • Reputation: If you are calling on the wrong prospect at the wrong time, you become just another name in the cold-caller category.

How to Spot Cancellations and Renewals Before Your Competitors

Here is what works in the real world.

Stop Building Lists from Scratch

If you are still manually downloading spreadsheets or paying for a monthly list, you are already behind. You need a feed of real-time commercial insurance leads so you can act on cancellations and renewals as they happen.

Filter Like Your Sanity Depends on It

Not every lead is worth your time. Use filters for state, fleet size, BIPD limits, and cargo classification to match your appetite. If you only write fleets under ten trucks, there is no reason to call a 50-truck carrier.

Hit the Right Window

  • Renewals: Reach out about 60 days before expiration. They are thinking about shopping, but they are not yet locked into another quote.
  • Cancellations: Call the same day you see it. In these situations, hours matter more than days.

Automate Everything You Can

Set up your data so leads flow directly into your CRM or inbox every morning. The less time you spend on admin, the more time you can spend on conversations that lead to quotes.

Why This Gives Small Agencies a Big Advantage

Large agencies have marketing departments, assistants, and people whose full-time job is to find prospects. 

Smaller agencies? We wear every hat, often at the same time.

A steady feed of insurance policy cancellations and upcoming insurance policy renewals levels the playing field. It’s like having a personal lead-gen assistant who works 24/7, never hands you junk, and only brings you prospects who are worth your time.

Your 30-Day Action Plan

  1. Get a daily feed of real-time insurance leads that includes cancellations and renewals.
  2. Set your filters so every lead matches your appetite.
  3. Call cancellations immediately and start renewal conversations 60 days out.
  4. Track your results so you know where the best opportunities are coming from.

Do this for 30 days and you’ll notice the shift. More warm conversations. More quotes in the buying window. More deals closed.

The bottom line is simple. 

In this business, being early is the whole game. The agents who close more aren’t lucky — they’re working fresher, better-targeted commercial insurance leads. If you want to stop chasing yesterday’s news, get the real-time data that tells you exactly who to call and when.

Sign up for Carrier IQ today!

About the Author

Scott Schubert
CEO & Co-Founder, Carrier IQ

Scott is a serial entrepreneur and technologist who builds software that makes business workflows faster, smarter, and more effective. After hearing countless frustrations from independent agents trying to grow their trucking book, he co-founded Carrier IQ to solve one specific problem: the time suck and uncertainty of finding quality commercial trucking insurance leads. Today, Carrier IQ helps agencies across the country quote faster and close more deals with real-time motor carrier data.